Want to join the team that enables the world’s most successful marketplace by building Trust and Safety?  The Seller Services Trust team owns providing risk management solutions for Amazon’s seller facing products including the US, UK, Japan, Germany, and France marketplaces, Checkout By Amazon, Product Ads by Amazon, and Webstore by Amazon.  We are seeking a sharp, creative, and experienced Senior Product Leader to help us define and manage the risk management for Seller Services from strategic planning to execution.  Our team offers great opportunities for results-oriented individuals who know how to define product objectives and plans, focus on excellent customer experiences, and drive functional specifications through the development process.  This position will offer the right candidate a chance to work in an exciting space with a passionate, top-notch team while also offering broad exposure to various business and technical teams within Amazon across multiple markets.

Role Responsibilities

* Help coordinate and drive the risk management business and technology planning process
* Partner with Technical Program Managers to identify and influence development of new products, features, and functionalities
* Create and maintain the product and feature roadmap and make smart feature (customer experience) versus time-to-market trade-offs
* Define and track buyer and seller success metrics as it relates to trust and safety
* Be an effective voice of the Seller and ensure that drivers for seller success are represented on our product roadmap with appropriate priority.
* Evaluate the business and competitive landscape, understand the current product and customer needs and value drivers, and craft product goals and strategies; drive product development efforts including writing complete and detail-oriented product requirements documents and ensure clear communication of those requirements to the business, design, usability and development teams
* Work with internal and external teams to perform deep data driven analysis of our current risk products to surface actionable insights;  drive the implementation of recommendations developed from analysis of businesses and other areas
* Prepare, lead and deliver quarterly business reviews to the senior leadership team regarding  progress made against the operating plan and roadmap.

* A strong background (5+ years) in product and/or program management; e-commerce experience is a plus.
* Sharp focus on customers
* Ability to operate and thrive with partial information and  ambiguity
* Excellent written and verbal communication skills
* Superior analytical abilities; curiosity to dig several layers deep into metrics, have an innate desire to understand key drivers and whether they are the correct or best metrics to measure/manage a business or process;
* Experience in assessing market and business opportunities, defining business and feature requirements, coordinating feature development, and measuring results.
* Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
* Ability to think strategically but stay on  top of  tactical execution
* Technical fluency; comfortable understanding and discussing architectural concepts and interacting with software engineers
* Ready for a big, fun challenge

• Deep experience in payments and/or online fraud risk management domain
• Graduate degree in a technical field (e.g. computer science, engineering)
• MBA