Concur (NASDAQ: CNQR) is the world’s leading provider of integrated travel and expense management solutions. Web and mobile-based, Concur helps organizations and their employees control costs and save time. Concur's suite of award-winning travel booking, expense reporting and invoice processing solutions allow companies of all sizes to automate and optimize their business processes while providing actionable business intelligence and a rapid ROI. Concur is trusted by thousands of companies in more than 90 countries and reaches millions of employees worldwide.
Concur's market leadership regularly results in regional, national and international recognition. Concur was recently ranked sixth in the mid-sized company category on Seattle Business Magazine's 100 Best Companies to Work For 2011 - results based on the independent survey of employees. Concur's employees ranked the company very high in virtually every survey category, from hiring and retention to corporate culture.
More information about Concur is available at www.concur.com.
Job Overview:
Concur is the world’s leading provider of cloud-based integrated travel and expense management services, with millions of users in 70 countries worldwide. Concur's suite of award-winning on-demand services help businesses of all sizes save their employees time and control costs. By automating and optimizing the travel planning and expense reporting business processes, Concur delivers actionable business intelligence and rapid ROI, helping companies increase efficiency, manage employee spend to drive down operational costs.
Concur is looking for an experienced product manager that will manage a portfolio of innovative new cloud and mobile integrated travel and expense management products and launch new products to market for the small and mid-sized businesses. Our candidate would have a strong track record marketing cloud-based consumer or business solutions, an intimate understanding of Sales 2.0 principles, deep experience developing direct and channel marketing plans targeting small and middle market businesses, and a proven ability to collaborate with development teams to bring new innovations to market.
Position reports to the Vice President of SMB Product Marketing.
Responsibilities:
Provide vision and leadership for the product management team, organizationally communicating priorities, accomplishments and challenges, cross functionally
Hire, train, mentor, lead and develop Product Managers
Provide coaching and serve as sounding board to Product Managers to drive initiatives critical to product success
Create and manage positioning, pricing, packaging, and promotions for a portfolio of travel booking and expense management products targeted at small and mid-sized businesses
Collaborate with marketing and development teams to manage the user experience of your products, ensuring consistency across the marketing web site, web product, mobile product, and customer service experiences
Lead channel marketing and collaborate with business development to drive channel distribution results
Conduct market research, lead focus groups, and engage in an on-going dialog with customers and non-customers
Identify market requirements for enhancements to your products and for future new products
Lead cross-functional teams to launch new products into the marketplace
Lead competitive and market intelligence for the small and mid-sized business segments
Serve as the internal and external evangelist for your product offerings
Interact with Sales, Marketing, R&D, Business Development, Support, and External Customers
Be aware of, and comply with, all corporate policies
Education, Experience & Training required:
BS/BA in Marketing or equivalent work experience is required. Pursuit of higher education (MBA for example) or specialized training preferred.
10+ years of experience as a Product Manager or Product Marketing Manager within an on-demand services or software company
5+ years of management experience
2+ years cloud solution marketing experience
Experience delivering software solutions to small and mid-sized businesses
Experience with equipping and supporting sales professionals.
Less than 25% travel
Ability to pass a background check.
Job Specific Specialized Knowledge & Skills:
Effective communication skills (written, verbal and presentation).
Financial modeling and analytical skills for the development of offers (pricing and margin analysis).
Effective at coordinating efforts across a diverse organization in the execution of key initiatives.
Critical Performance Competencies:
Communication (written and verbal)
Working in cross-functional teams
Planning and Organizing
Attention to Detail
Business Acumen
Stress Management
Value Competencies:
Displays passion for & responsibility to the customer
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
Value Competencies:
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
